Terms and Conditions
Refund/Cancellation policy
When you purchase a course, personal coaching, Wellbeing day/weekend, or package you are entering into an agreement to attend the course in its entirety. If you cannot attend a session your place is reserved and cannot be sold, you will lose that session.
However if it is possible, arrangements can be made to attend a different day if places are available in that class. Missed classes can not be carried over to the next term.
If you purchased and membership you entered into a 3-month minimum agreement, after this, 3 month’s notice is required should you wish to change or cancel
Under exceptional circumstances and upon proof of a doctor’s note we may put your course on hold this must be discussed and agreed upon with Janine.
All fees and products and services purchased are non-refundable. If a payment plan has been agreed upon, you will be held accountable for completing the agreed payments at the agreed times.
Your information
When joining a course, personal coaching, retreats or viewing our website we may ask for specific and sometimes sensitive information. Your personal information is an important part of our service. For instance, it lets us provide our services to you, including informing you of any special offers we may be running.
The fact that the law changed only builds on what we already do – and that is to give your personal information the respect and security it deserves. We will also make it easier for you to control your preferences on how you would like to be contacted.