Privacy Policy

Introduction

We understand that privacy and the security of your personal information is extremely important. This Privacy Policy explains how we collect, use, and protect your personal data. It also informs you about your privacy rights and how the law protects you.

This policy applies to your use of this website and any interaction you may have with us, including account creation, purchases, sign-ups for products, services, newsletters, updates, customer support requests, or communications via email or social media.

By accessing or using this website, you accept the terms of this Privacy Policy. If you do not agree, please do not use the site or services.

If you have any questions about our privacy practices, you can contact us via the website's support/contact form or email us at [email protected].

What Data We Collect

We collect the following types of personal data:

Communication Data: Includes any communications sent to us via contact forms, email, social media, or other means.

Customer Data: Includes name, title, billing address, delivery address, email address, phone number, purchase details, and payment information.

User Data: Includes information about how you use our website, content you post or upload, and your participation in our services.

Technical Data: Includes IP address, login data, browser details, time zone settings, pages visited, navigation paths, and device information.

Marketing Data: Includes your marketing preferences and communications preferences.

We may also collect information through cookies and similar technologies. For more details, see our Cookie Policy.

Sensitive Data

We do not intentionally collect sensitive personal data such as health information, political opinions, or data regarding children under 13 without appropriate parental consent.

How We Use Your Personal Data

We will only use your personal data where legally permitted. Common uses include:

To perform our contract with you.

To comply with legal obligations.

For our legitimate business interests where your rights do not override those interests.

Based on your consent for marketing communications.

Purpose and Legal Basis

Communication Data: For communication, record keeping, and legal claims (legitimate interests).

Customer Data: To fulfill purchases and services (contract performance).

User Data: To administer and secure our website and business (legitimate interests).

Technical Data: To analyse website usage and improve services (legitimate interests).

Marketing Data: To send marketing communications and promotions (consent or legitimate interests).

Disclosures of Your Personal Data

We may share your data with:

Service providers (e.g., online course platforms, cloud services, email providers).

Professional advisors (e.g., lawyers, accountants, insurers).

Government bodies as required.

Third parties in case of business sale or reorganization.

All third parties must respect the security of your personal data and process it lawfully.

International Transfers

When transferring your personal data outside the UK, we ensure adequate safeguards are in place. These may include:

Transfers to countries deemed adequate by the UK government.

Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).

Binding corporate rules, codes of conduct, or certification mechanisms.

We do not rely on the EU-US Privacy Shield.

Data Security

We implement appropriate security measures to prevent unauthorized access, loss, or disclosure of your personal data. Only authorized personnel and service providers have access under confidentiality obligations.

In case of a suspected data breach, we will notify you and any relevant regulator when legally required.

Data Retention

We retain your personal data only as long as necessary for the purposes collected, including satisfying legal, accounting, and reporting requirements.

Typically, we keep customer information for six years after a customer relationship ends to comply with tax regulations.

Anonymized data may be retained indefinitely.

Your Legal Rights

You have the following rights regarding your personal data:

Access

Correction

Erasure

Restriction of processing

Objection to processing

Data portability

Withdraw consent

You can exercise these rights by contacting us.

For more information, visit: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Age Limitations

You must be at least 13 years old to use our services. If you are under 13, a parent or guardian's consent is required.

Cookies

We use cookies to improve website functionality and analyse usage. Non-essential cookies are used only with your consent. You can adjust cookie settings through your browser or our cookie banner.

Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work, enhance user experience, and provide information to the site owners.

Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the website to function properly (e.g., security, network management, accessibility).

Performance Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often. We use this data to improve how our website works.

Functionality Cookies: These cookies allow the website to remember choices you make (such as your username or language) to provide enhanced, more personal features.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They may also limit how often you see an advert and help measure the effectiveness of the advertising campaign.

Third-Party Cookies

We may allow trusted third parties to place cookies through our site for analytics, advertising, and functionality purposes. These include services like Google Analytics, Facebook, Stripe, and PayPal.

We do not control third-party cookies. Please refer to the third parties’ own cookie policies.

Managing Cookies

You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

You can usually find these settings in the 'options' or 'preferences' menu of your browser. For more information, visit:

www.allaboutcookies.orgwww.youronlinechoices.eu

When you first visit our website, you will be given the option to accept or decline non-essential cookies through our cookie banner.

Third Parties

We may receive personal data from trusted third parties (e.g., Google, Facebook, Stripe, PayPal). We are not responsible for third-party privacy practices and encourage you to review their policies.

Marketing Communications

We may send you marketing communications based on your consent or our legitimate interests.

You can opt out of marketing communications at any time by updating your preferences or following the unsubscribe instructions in our communications.

We will seek your explicit consent before sharing your personal data with any third party for their marketing purposes.

How to Contact Us

If you have any questions about this Privacy Policy or your personal data rights, please contact us via the website's support/contact form or by emailing [email protected].

Last Updated: 28.04.2025